Nada Ahmed
09/03/2025, 2:06 PMCeligo AI
09/03/2025, 2:07 PMAI generated answer (using internal Slack threads):To automate payment notification emails in NetSuite, you can use workflows or scripts. There is no native NetSuite feature that does this automatically. Here are two methods you can consider: 1. Real-time notifications: Create a workflow that executes a 'send email' action upon saving a payment. This will send an email notification to the customer immediately after a payment is made. 2. Daily notifications: Create a daily saved search that searches for executed payments within that day and emails the customer. The downside to this method is that it isn't real-time email distribution, meaning the customer will only receive the notification at the end of the day, not immediately after the payment is made. If you want to add multiple CC email addresses to the payment notification, you can add them in the 'Email for Payment Notification' field on the vendor record. You can separate multiple email addresses with a semicolon (;). For example:
<mailto:123@gmail.com|123@gmail.com>;456@gmail.com
. Please note that this field is not an email type but free form.
If you have different email addresses to copy by vendor bill (although for the same vendor), you might need to use a script or create a workflow to send an email when a bill payment is created from EFT.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
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09/03/2025, 2:07 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
09/03/2025, 2:07 PM