ajrey77
09/02/2025, 5:01 PMCeligo AI
09/02/2025, 5:01 PMAI generated answer (using internal Slack threads):In NetSuite, transactions in a closed period cannot be modified unless the period is reopened, which is generally not recommended. If you have an unapproved payment in a closed period, you might need to use a corrective Journal Entry (JE) to rectify the situation. However, the exact process for this would depend on the specifics of your situation and the accounting practices of your organization. For the issue of a payment hold not being able to be lifted after a period is closed, you might want to check your Manage Accounting Periods settings. If you have marked your periods as "Allow non g/l changes", you should be able to make non-General Ledger impacting changes even in a closed period. As for setting the status to unapproved customer payment, the basic answer is no, you cannot directly set a payment to unapproved status. However, if you are using an external payment gateway, you might want to consider using SuitePayments as described in the SAFE guide and documented in the Payment Processing Plug-in. This might provide more flexibility and control over your payment processing. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/02/2025, 5:01 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827713907
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814384043
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.812815368
Celigo AI
09/02/2025, 5:01 PM