I have an unapproved payment in a closed period that needs to be reversed. the GL impact is a DR to Unapproved Customer Payments and a CR to A/R. how do I reverse the payment?

AI generated answer (using internal Slack threads):

To reverse an unapproved payment in a closed period, you would need to issue a credit memo in your open period. This is because NetSuite does not allow you to process posting transactions such as Journal Entries (JEs) in a closed period. Here are the steps you can follow: 1. Create a credit memo for the same amount as the unapproved payment. This will create a debit (DR) to Accounts Receivable (A/R) and a credit (CR) to Sales. 2. Apply the credit memo to the unapproved payment. This will create a DR to Sales and a CR to Unapproved Customer Payments, effectively reversing the original GL impact. Please note that this process will only reverse the GL impact of the unapproved payment. If there are other impacts (such as currency revaluation) associated with the unapproved payment, those will need to be addressed separately. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******