when refreshing the sandbox, is the snapshot date taken after the request or some point prior?

AI generated answer (using internal Slack threads):

When refreshing the sandbox in NetSuite, the snapshot of the production environment is taken at a point prior to the request, not after. The exact timing can vary, but it's generally understood that NetSuite takes snapshots of the production environment between 12-1am local server time. It's recommended to freeze any customizations or code promotions at least 48 hours before requesting a sandbox refresh. This allows time for NetSuite to take a minimum of 2 snapshots. The freeze should remain in effect and users should be locked out of the sandbox until the refresh has completed and is active. However, it's important to note that the timing of the snapshot can be influenced by various factors, including time zones and the specific timing of the refresh request. For example, if you're working across different time zones, you may need to adjust your refresh timing to ensure that all necessary changes are captured in the snapshot. In some cases, the snapshot time has been observed to be exactly 2 hours before the request time. However, this is anecdotal and may not always be the case. You can view the snapshot time for your own sandbox in the sandbox page (Setup -> Company -> Sandbox Accounts). If you need the data in the sandbox to be as up-to-date as possible, it's advisable to wait at least overnight from the last change in the production environment before initiating a sandbox refresh. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******