The record instance does not exist. Provide a vali...
# ask-stanley-ai
a
The record instance does not exist. Provide a valid record instance ID.","o:errorCode":"NONEXISTENT_ID
c
AI generated answer (using internal Slack threads):
The error message "That record doesn't exist" or "The record instance does not exist. Provide a valid record instance ID" typically occurs when you're trying to access a record that has been deleted or doesn't exist in the database, or when the wrong record type is associated with the ID that was passed. To resolve this issue, you can follow these steps: 1. Verify the existence of the record: Make sure the record you're trying to access actually exists in the database. You can do this by checking the record's internal ID. 2. Check the record type: Ensure that the record type you're trying to access matches the type of the record in the database. For example, if you're trying to load a 'noninventoryitem' but the record in the database is an 'inventoryitem', you'll get an error. 3. Use the correct field ID: When retrieving the internal ID of a record, make sure to use the correct field ID. For instance, you might need to use 'internalid' instead of 'id'. For REST web services, if you want to get the internal ID of a record you just created, you can refer to the NetSuite Help Center's section on 'Creating a Record Instance'. This section provides information on how to retrieve details about your newly created record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.801242352
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800529301
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.795550227
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