eminero
08/27/2025, 9:26 PMCeligo AI
08/27/2025, 9:27 PMAI generated answer (using internal Slack threads):To set the custom form for web orders on NetSuite and SuiteCommerce, you need to navigate to the specific form you want to customize. Here are the steps: 1. Go to
Customization > Forms > Transaction Forms
.
2. Select the form you want to customize.
3. In the top right corner of the form, click on the 'Customize' link.
For web orders, you might want to customize the Sales Order form. Remember, you can create different forms for different scenarios or customers. You can use saved search criteria to limit the list of items they can see on the form.
If you want to change the custom form on a customer record, you can do so either in the UI or with SuiteScript by setting the customform
field. However, please note that the form might revert to the original form upon saving if the 'Store Form with Record' setting is not enabled on the form. This setting ensures that the form you set is stored with the record.
Also, you can set preferred forms for specific roles on the 'Forms' tab of the role definition. Check also the 'Roles' subtab of the custom form(s). You can set the form there as preferred for a role as well.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
08/27/2025, 9:27 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836078227
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833778739
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.833506286
Celigo AI
08/27/2025, 9:27 PM