Aaron McCausland
08/25/2025, 9:58 PMCeligo AI
08/25/2025, 9:59 PMAI generated answer (using internal Slack threads):It seems like you've done a lot of troubleshooting already, but here are a few more things you could check: 1. Workflow Context: Ensure that the workflow is set to run in the correct context. For a scheduled workflow, the context should be 'Scheduled'. 2. Workflow Trigger: Make sure that the workflow is set to trigger on the correct event. For a scheduled workflow, this should be set to 'Scheduled'. 3. Workflow Conditions: Check the conditions on the workflow and its actions. If there are any conditions that are not being met, the workflow will not run. 4. Workflow Actions: Ensure that the actions in the workflow are set up correctly. If there are any errors in the actions, the workflow may not run. 5. Workflow Audience: Check the audience of the workflow. The workflow will only run on records that are visible to the audience. 6. Workflow Execution as Admin: Try running the workflow as an admin. There's a checkbox on the workflow record for this. 7. NetSuite Environment: If you're running this in a sandbox or release preview account, there could be limitations that are preventing the workflow from running. 8. NetSuite Issues: There could be temporary issues with NetSuite that are preventing the workflow from running. Remember, if the workflow is not initiating for a record, it usually means that the conditions set in the workflow are not being met for that record. Make sure that the saved search returns the records you expect at the time the workflow is scheduled to run. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/25/2025, 9:59 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.873607814
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849538
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.841617823
Celigo AI
08/25/2025, 9:59 PMAaron McCausland
08/26/2025, 12:13 AM