when i open customer showing below warning. what could be the issue The following email addresses have experienced bounces recently test@test.co.uk Error Message: Network Error

AI generated answer (using internal Slack threads):

The warning message you're seeing indicates that the email address in question has experienced bounces recently. This could be due to a variety of reasons: 1. Network Error: This suggests that there might be an issue with the network connection when the email was being sent. It could be a temporary issue, or it could be a more persistent problem with the network. 2. Email Server Issues: The recipient's email server might be rejecting the emails due to certain rules or filters. This could be due to the email being marked as spam, or due to other security measures implemented by the recipient's email server. 3. Domain Configuration: Ensure that your domain is set up to allow NetSuite to send emails on your behalf. You can check this by following the instructions provided in this NetSuite help article: https://netsuite.custhelp.com/app/answers/detail/a_id/9427 4. Email Delivery System Changes: NetSuite might have transitioned to a new outbound email delivery system. If this is the case, you might need to update your whitelist to include the new domains. Remember to check the bounced list in NetSuite. Once an email bounces, NetSuite stops trying to send to that address. If the email addresses are on the bounced list, you might need to remove them from the list. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******