I'm trying to delete a company customer record. The parent field on the customer is empty. I'm getting an error that there is a dependent parent record with the same internal ID. Why?

AI generated answer (using internal Slack threads):

The error you're encountering is likely due to the fact that there are dependent records linked to the customer record you're trying to delete. Even though the parent field on the customer is empty, there might be other records (like transactions or custom records) that are linked to this customer record. In NetSuite, a dependent record is any record that references another record. For example, a sales order is a dependent record of a customer because it references the customer record. If you try to delete a record that has dependent records, NetSuite will prevent you from doing so to maintain data integrity. Here are a few things you can try: 1. Check for any transactions linked to the customer. Even if the transactions are closed, they can still prevent you from deleting the customer record. 2. Check for any custom records that might be linked to the customer. If you find any, you'll need to delete these custom records first. 3. If the customer record was copied from another account (sandbox or production), there might be some hidden dependencies. Try changing the field type of the custom field, use it in a transaction or record, and then try to delete it. Remember, when you get the dependent record error, NetSuite should provide a link to view the dependent records. If the link shows no records, it could be due to some backend data that isn't referenced in these dependencies, like in System Notes or Audit Trail. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******