I had a request from one of my users I have been s...
# administration
h
I had a request from one of my users I have been struggling with: They want the global search to display the available quantity of an item. So if they search widget one it will show that and the quantity available. I have been having the hardest time trying to figure out how to even change theses fields as his are completely different from my saved search even in the same role.
e
If a user asked me that, I would tell them that's not the purpose of the global search bar. It's for searching across all records and accessing the correct record - not for showing details of a particular record. Instead, I would suggest building them a Saved Search or report that allowed them to filter by item.
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s
The only way to kind of achieve this is by doing a global search with a prefix, like 'item: widget' and pressing Enter so it brings up the results of an item search, which is customizable. (The un-prefixed global search results page is not customizable; the only way you end up in the filtered results screen is if the only match for whatever you searched is one single record type - and this might be why you and your user see different things on the search, different permissions, different found results.) If you see on your screen 'Global Search: Item Results" then there should be a Customize button under it, and you could include Quantity Available in that.