i am trying to use the new AI Connector with Claud...
# ask-stanley-ai
b
i am trying to use the new AI Connector with Claude. I got to the point where i add the custom connector in Claude. I got to an authentication page. it says it connected in a green box but then the connector said disconnected. what do i do from here?
c
AI generated answer (using internal Slack threads):
It seems like you're having trouble with the AI Connector and Claude. Here are some steps you can try: 1. Double-check your authentication details: Make sure that the credentials you're using for the AI Connector are correct. If you're unsure, try resetting them and entering them again. 2. Check your internet connection: Sometimes, a poor or unstable internet connection can cause issues with the connector. Try refreshing your connection or switching to a different network. 3. Restart the process: If the above steps don't work, try disconnecting the AI Connector, then reconnecting it. Sometimes, a fresh start can resolve any issues. 4. Check for updates: Make sure that both the AI Connector and Claude are up-to-date. If there are any updates available, install them and try connecting again. 5. Check the logs: If you're still having trouble, check the logs for any error messages. These can give you a clue as to what's going wrong. Remember, it's important to keep your credentials secure throughout this process. Don't share them with anyone, and make sure to enter them carefully to avoid any mistakes. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800211728
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.77882427
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.778596222
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b
can you give me step by step instructions on how to set this up?