We have a sync process that syncs some records fro...
# ask-stanley-ai
p
We have a sync process that syncs some records from NetSuite using odbc connection. However, recently we started receiving an error as follows: { odbcErrors: [ { state: ‘HY000’, code: 2318, message: ‘[NetSuite][ODBC 64 bit driver][64 bit Client]Transport layer security problem’ } ] } Does anyone know what might have gone wrong?
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error message you're seeing,
‘[NetSuite][ODBC 64 bit driver][64 bit Client]Transport layer security problem’
, typically indicates an issue with the security of the connection between your system and NetSuite's servers. This could be due to a variety of reasons, such as outdated or incompatible security protocols, issues with your SSL/TLS settings, or problems with your network configuration. Here are a few things you could check: 1. Security Protocols: Ensure that your system supports the latest security protocols. NetSuite may have updated their security requirements, and your system might not be up-to-date. 2. SSL/TLS Settings: Check your SSL/TLS settings. The error message suggests a transport layer security problem, which often relates to SSL/TLS. Make sure your settings are correct and compatible with NetSuite's requirements. 3. ODBC Driver: Make sure you're using the latest ODBC driver from NetSuite. An outdated driver might not support the latest security protocols or might have bugs that have been fixed in newer versions. 4. Network Configuration: There might be a problem with your network configuration that's causing the connection to NetSuite to fail. Check your firewall settings and other network configurations to ensure they're not blocking the connection. Remember, these are just suggestions based on the error message you provided. The actual cause of the problem could be different, and you might need to do further troubleshooting to identify and fix the issue.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.881801426
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847041309
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840177476
Please provide your feedback on this answer.