Where can I go to check email preferences and templates specifically for when an Item Fulfilment happens

AI generated answer (using internal Slack threads):

To check email preferences and templates specifically for when an Item Fulfillment happens, you can follow these steps: 1. Navigate to

Setup > Accounting > Preferences > Accounting Preferences

. 2. In the

Order Management

subtab, ensure the

Send Order Fulfilled Confirmation Emails

box is checked. 3. Once checked, head over to

Setup > Accounting > Preferences > Customize Fulfillment Email (Administrator)

. Please note that if you use SC/SCA, it adds a layer of complication. You might want to read SA 9226 article for more information. If you can't find the email template you're looking for, it's possible that a workflow or script is running that sends these emails. You can check this by going to

Customization > Scripting > Scripted Records > Item Fulfillments

. If you want to set up different Item Fulfillment Email templates based on the SO Form type used, you would have to stop using the default fulfillment messaging and move everything to workflow(s) to send the email based on the custom form. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******