my custom sublist is appearing under the Custom ta...
# ask-stanley-ai
c
my custom sublist is appearing under the Custom tab on the customer instead of the Communications tab, where I told it to show. How can I fix this?
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** If your custom sublist is appearing under the Custom tab on the customer instead of the Communications tab, where you told it to show, it might be due to the following reasons: 1. Form Customization: Ensure that you are customizing the correct form. You can do this by clicking the "customize form" link directly from the customer record. 2. Sublist Order: The order of sublists can sometimes be rearranged by editing your custom form > sublists > related records. However, it's been noted that custom sublists may not always appear in this section. 3. Record Saving: Some fields or sublists may not appear until after the record has been saved. This is common in NetSuite. If you're creating a new customer, the sublist might not appear until after you've saved and reopened the record. If you've checked all these and the issue persists, it might be a limitation within NetSuite's UI. Unfortunately, there's no definitive solution provided in the threads. You might need to explore other options such as scripting to achieve your desired result.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864960968
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840710044
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835612416
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