Ron
08/06/2025, 2:53 PMCeligo AI
08/06/2025, 2:53 PMAI generated answer (using internal Slack threads):Based on the conversations, it appears that the 'From' email address in NetSuite's print statements cannot be changed on the fly. The 'From' email address is typically set in the preferences and applies to all emails sent out. However, there is a workaround mentioned in the conversations. You can use SuiteScript to customize the process. This would involve creating a Suitelet that can select the email address from a different field other than
customer.email
. This solution was implemented by a user named John E. for a client who requested this functionality.
Another suggestion was to use a workflow action to send the email and define the 'From' email address there. This would be based on a condition flag in the customer record that identifies the acquisition source.
Please note that these solutions may require significant customization and may not replicate all the native NetSuite functionalities.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
08/06/2025, 2:53 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834478557
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83383745
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83093679
Celigo AI
08/06/2025, 2:53 PM