Hello, we just moved from Salesforce to Netsuite for CRM and Support (Cases). We don't have Case forms - customers send emails, which creates the Case. Since moving to Netsuite, the perception is that spam has increased significantly. We don't think it's that so much that the spam is more visible because we had routing rules in Salesforce that moved most of the spam to a Trash Queue before routing cases to Support Queues. Any suggestions for Netsuite? I was hoping we'd be able to stop them from coming into Netsuite on the Outlook server, but our IT team doesn't think we can, that the forward to Netsuite is before the spam filters run. Would be grateful for any suggestions. Thanks!