NetSuite Renewal Nightmare: we have been on the pl...
# general
t
NetSuite Renewal Nightmare: we have been on the platform for 13 years and this is the first renewal where NetSuite wants to add a 7% uplight TO EVERY YEAR of a 5yr renewal. This would result is a 40% uplight which is actually above list pricing (unless list pricing has gone up dramatically?) This would be a DRAMATIC shift for how multi-year renewals are handled: across the industry you normally only get a single uplift and then it is fixed for the term. Is anyone else running into this?
netsuite 4
👀 1
r
that's a new one, but I've heard from tons of people that Oracle is increasingly unwilling to negotiate hardly at all, so it's not surprising.
t
Yea, my reseller says this is now common and, in fact, the uplifts are 10% or more! Oracle has been overly aggressive and started losing customers and have softened, a bit.