NetSuite Renewal Nightmare: we have been on the platform for 13 years and this is the first renewal where NetSuite wants to add a 7% uplight TO EVERY YEAR of a 5yr renewal. This would result is a 40% uplight which is actually above list pricing (unless list pricing has gone up dramatically?) This would be a DRAMATIC shift for how multi-year renewals are handled: across the industry you normally only get a single uplift and then it is fixed for the term.
Is anyone else running into this?
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RJMNS
08/06/2025, 4:40 PM
that's a new one, but I've heard from tons of people that Oracle is increasingly unwilling to negotiate hardly at all, so it's not surprising.
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Tim White
08/06/2025, 7:38 PM
Yea, my reseller says this is now common and, in fact, the uplifts are 10% or more! Oracle has been overly aggressive and started losing customers and have softened, a bit.