Levi Pruss
08/04/2025, 3:56 PMCeligo AI
08/04/2025, 3:56 PMAI generated answer (using internal Slack threads):In NetSuite workflows, the "Send Email" action can be triggered upon a field change. However, this might not work as expected when the field is edited using inline editing of a saved search. Here's a workaround you can try: 1. Create a checkbox field in the header that gets updated when the line is edited via a workflow. 2. Then, create a "Send Email" action with the condition of the checkbox. This way, when the checkbox is updated (which happens when the line is edited), the "Send Email" action should be triggered. Also, you can set the Workflow conditions for the Email Action as follows: - Old Record > Field
is not equal to
Field AND
- LIST equals
VALUE
This will trigger the email when the old record's field is not equal to the new field and when a specific value is selected from the list.
Please note that the context in which the workflow runs might affect its behavior. You can refer to SuiteAnswers articles SA 69855 and SA 30091 for more information on correct workflow contexts for inline edit and creating sample workflows for direct list edit for inline editing.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
08/04/2025, 3:57 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.849936903
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84277916
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842089415
Celigo AI
08/04/2025, 3:57 PM