Levi Pruss
08/04/2025, 3:22 PMCeligo AI
08/04/2025, 3:22 PMAI generated answer (using internal Slack threads):In order to include multiple employees in the CC of an email using a workflow in NetSuite, you can utilize a multi-select field of employees on the triggering record. Here's a step-by-step guide on how you can achieve this: 1. Create a custom field on the record that will hold the email addresses of the employees you want to CC. This field should be a free-form text field. 2. Create a workflow that triggers on the record you want. In the workflow, add an action to set the value of the custom field you created in step 1. The value should be the email addresses of the employees you want to CC, separated by commas. You can use a formula to get the email addresses from the multi-select field. 3. In the same workflow, add an action to send an email. In the CC field of the email action, use the custom field you created in step 1. Please note that this method requires that the email addresses of the employees are stored in the multi-select field. If the multi-select field only contains the names of the employees, you will need to use a script or a lookup to get the email addresses. Also, be aware that the CC field in the email action of a workflow can only hold a limited number of characters. If you have a large number of employees, you may need to split the email addresses into multiple CC fields or send multiple emails. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/04/2025, 3:22 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
08/04/2025, 3:22 PM