publishing a dashboard for a role not applying cha...
# ask-stanley-ai
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publishing a dashboard for a role not applying changes to the dashboard even though it's saved successfully
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AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** From the conversations, it appears that the issue of publishing a dashboard for a role and not seeing the changes applied even though it's saved successfully could be due to a few reasons: 1. Role Permissions: Ensure that the role has the necessary permissions to publish the dashboard. This can be checked in the role's permission matrix. 2. Center Type: The dashboard can only be published based on the "Center" type of the role. If the role's Center type is different from the one you're trying to publish, the changes may not apply. 3. Default Dashboard: If you're trying to set a default dashboard for a role, it should be possible to publish a dashboard to be the default for when a new user gets created or when a new role is assigned to a user. Their dashboard will start out just like the published version when they use that role for the first time. 4. Interface Type: If you're trying to publish/copy a dashboard from an admin role to another role (e.g., Controller), ensure that both roles are using the same interface type (Classic or Modern). If the Controller role is a Classic Center, and the admin role is using the Modern interface, the changes may not apply. Changing the interface type in the Set Preferences may not fix this issue. Please verify these points and adjust accordingly to see if the changes to the dashboard apply successfully.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848953962
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843684554
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842618525
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