when trying to assign a role to the end user I get...
# ask-stanley-ai
k
when trying to assign a role to the end user I get the following error message: "Assignment Error: Please assign a role associated with your subsidiary". The role is associated with selected subsidiaries one of the is the user subsidiary. How do I fix the error? this is a new user and new role.
c
AI generated answer (using internal Slack threads):
****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The error message you're encountering is typically due to the role not having the necessary permissions to access the subsidiary. Even though you've associated the role with the subsidiary, there might be some restrictions in place that are preventing the assignment. Here are a few things you can check: 1. Subsidiary Restrictions: Make sure that the role has the necessary permissions to access the subsidiary. This can be found in the role settings under 'Subsidiary Restrictions'. If the subsidiary is not listed there, you will need to add it. 2. Role Permissions: Check the permissions of the role. The role should have 'Full' access to the subsidiary. If it only has 'View' access, it might not be able to assign the subsidiary to the user. 3. Inactive Subsidiaries: If the subsidiary is inactive, it might not be visible to the role. Make sure that the subsidiary is active. 4. CSV Import: If you're trying to assign the subsidiary through a CSV import, make sure that the subsidiary is correctly specified in the CSV file. Also, check the 'Include Children' setting. If all these settings are correct and you're still encountering the error, it might be a more complex issue that requires a deeper look into your NetSuite setup.
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.861502945
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.856982231
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.853860319
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