why is the segments not available in case?

AI generated answer (using internal Slack threads):

Segments in NetSuite are a way to tag and track data, and they can be used in various record types. However, not all record types support segments. In the case of cases, it seems that NetSuite does not support the use of segments. This could be due to the nature of the data that is being tracked in cases, which might not align with the purpose of segments. In the first thread, a user mentions that a custom segment is not available in Mass Updates after an upgrade. Another user suggests adding the segment to the Journal Line, as sometimes custom segments wouldn't show up in places if they weren't available to the Journal Line. In the second thread, a user is not seeing the option to see a custom segment in a role. Another user suggests that there are access rights under the segment that need to be defined. In the third thread, a user asks if there is a way to add custom segments in a section of the financial report builder. Another user responds that they don't think segments can show up in most places in Report Builder. In conclusion, the availability of segments in different areas of NetSuite depends on the specific functionality of that area and whether it supports the use of segments. For cases, it appears that segments are not supported, possibly due to the specific nature of case data. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******