anyone else having issues printing merging pdf's? ...
# performance
p
anyone else having issues printing merging pdf's? All templates which were working fine are now getting unexpected errors.
g
just tried a couple, not seeing any issues
p
thanks. both myself and other users are getting unexpected error messages and looking in console i see this: /app/crm/marketing/bouncedemailserver.nl?jrr=T&jrid=1&jrmethod=remoteObject.getBounceCause&jrparams=%5B%5Bnull%5D%5D:1 Failed to load resource: the server responded with a status of 500 () crmmessage.nl:1 Uncaught SyntaxError: Unexpected token '<' at NLJsonRpcClient.getJsonRpcResponse (NLUtil.js?NS_VER=2025.1&minver=15&buildver=30185457339) at NLJsonRpcClient.handleResponseAsync (NLUtil.js?NS_VER=2025.1&minver=15&buildver=30185457926) at NLXMLHttpRequest.handleResponse (NLUtil.js?NS_VER=2025.1&minver=15&buildver=30185446411)
h
having issues with printing as well. I think netsuite may have depricated the nlapimerge record document
p
Spoke with Netsuite and apparently it is multiple users. They are filing as a defect and will get back to me.
h
Did it just start happening this morning? We have been using the same script for 16+ years with no issues and it just started logging issues in its execution log this morning?
p
Yup. We have around 38 templates that we use daily and constantly and all are now giving the same error. Also tried attaching to an email but same unexpected error.
h
Yup we have 160 templates mission critical. 🤞 We get a C1. Glad I'm not in this boat alone
p
@Hunter Jacobs NS just fixed my issue.
🙌 1
h
Working for me too, they have not updated the ticket yet
Now I just gotta see if they will compensate for down time 😂