hello guys, I am planning to migrate a web store to SC. I am looking at the article Add NetSuite CNAME to a Godaddy Hosted Domain Published 06/28/2016 11:15 AM  |   Updated 11/11/2021 10:48 PM  |   Answer Id: 51113 It says there that I need to set up the cname in www. If I type just the root url without the www in the address bar, would it work?

It is strongly recommended you use some form of subdomain, whether that is 'www', 'store', a language code or something else. Using the bare domain can cause problems with emails, caching and DNS records. If you want visitors to be able to visit example.com (without a sub-domain) then it would be easier to simply set that up as a redirect to your store's actual domain.

If you just set up a CNAME for www, then typing the root address into a browser won't work. With a lot of providers, there needs to be an A record for this to happen - but A records have to point at an IP. As IPs can't be predicted, this causes an issue with Netsuite. There used to be a Suiteanswers article suggesting a workaround, but it seems to have disappeared a few months back. We got around the issue by using Cloudflare for DNS and setting up a redirect rule.

Cloudflare + redirect rule is my favorite approach. Keeps netsuite clean (NS does not know about the root domain at all) and cloudflare supports http, https, and mantaining the path

Cloudflare’s CNAME flattening works well for root domains. We have used GoDaddy’s URL forwarding, but it didn’t support SSL at the time we set it up. It might now. Dreamhost offers a better URL forwarding services that works well with root domains. It supports SSL and path wildcards.

I set up a URL forward with GoDaddy last week on a SuiteCommerce (not SCA) store and it's working well.

@Chris, were you able to configure SSL with it?

The SSL is working fine. I honestly thought it would be more trouble.

I understand. I am familiar with GoDaddy URL redirect feature. When I set it up for a client, you couldn’t install an SSL certificate in GoDaddy and use it with the root domain, i.e., https://rootdomain.com. It only supported (http). Dreamhost offers a similar service and they do support using an SSL certificate with the root domain. I have recommended clients switch to Dreamhost from GoDaddy because of this feature.

GoDaddy still has that issue as of a couple weeks ago. We're using Cloudflare for redirects on some non-SCA sites, but it's good to know about Dreamhost because we're looking to move off of GoDaddy. Thanks.