Hi, we have a European B2B client on SCA, they want to expand and include B2C sales in the same webstore. What is the official NetSuite take on how to implement this? Can this be achieved with native NetSuite catalogue segmentation in the backend? What other considerations should be taken into account? Or should they purchase a separate SCA license, use a separate website record?

It depends on exactly what they want to do -- I have seen customers go both ways. Single site with PCV is definitely doable if you're happy to serve shoppers with the same branding and UX. Some people find segmenting the entire site into a second site preferable because it creates a cleaner separation.

Thanks Steve 🙂 Where could I find documentation on these new customer segment methods?

PCV requires a minimum of 19.2 for basic features. To use all features you need 20.2. The extensibility API methods require 21.2. In any case, there's no point updating them to an out of date edition: you should bring them to the latest version available.

👍👍 Thanks for all the info