anyone having difficulty with SuiteCommerce SMT pa...
# suitecommercek
kkennedydesign
08/20/2021, 1:37 PManyone having difficulty with SuiteCommerce SMT pages not loading today? Not all account but various in the NE
m
Martin
08/20/2021, 2:29 PMYes, we are having issues it seems that theres a new feature for translation that is preventing the content to load
Martin
08/20/2021, 2:30 PMt.filter(function(t) {
return t.translationEnabled
})
Martin
08/20/2021, 2:30 PMand that translationEnabled is set to false in every content, we were not able to find that field in NS
Martin
08/20/2021, 2:31 PMSo as a workarround we patched the cms.js to always return true theer
k
kkennedydesign
08/20/2021, 2:31 PMThanks - I don’t even see an error in the code or the backend. I think the translation setting is on the content
kkennedydesign
08/20/2021, 2:31 PMlet me look
m
Martin
08/20/2021, 2:31 PMWaiting for a solution from NS
k
kkennedydesign
08/20/2021, 2:32 PMI have opened a case #4338359
kkennedydesign
08/20/2021, 3:35 PMalso, cannot activate
m
Mike Herrera
08/20/2021, 4:35 PMI just opened a release preview defect relating to cms.js. Where the v2021.2.x version was not loading any SMT pages -- and v2021.1.x was working successfully.
In our case the work-around was to enable multi-language support under company features.
Mike Herrera
08/20/2021, 4:36 PMmay be related?
👍 2
k
kkennedydesign
08/20/2021, 4:37 PMyep - just got same workaround - thanks!
kkennedydesign
08/20/2021, 4:57 PMregarding activation - the SC extension bundle also needs to be updated to the latest micro version. Supposedly that will fix the activation error without having to install new tools.
w
wes_w
08/23/2021, 3:00 PMWow, just noticed this today. All of our SMT customizations are not loading.
j
Jacob D
08/23/2021, 4:25 PMEnabling Multi-Language as posted by @Mike Herrera worked for me. Which is good because NetSuite support is currently useless. I’ve was hung up on three times after being completely unable to find the support number, my account number or determine if I was an authorized contact on the account or not due to numerous (and oh so helpful) “An unexpected error has occurred” messages…
w
wes_w
08/23/2021, 9:39 PMRidiculous. Let's break every site that doesn't use multi-language.
6 Views