Hi all, has anyone had experience with speed optimisation when dealing with orders of 200+ lines? We've just launched a new SCA site for a client of ours and they are unhappy with the speed when adding items to the cart and checking out. I'm in the process of reviewing our field sets and any possible impacting scripts/extensions but not much is coming up with red flags. I believe this is tied to SCA having to pull the data for 200+ lines, and I don't think there is much I can do to optimise that. Would a SuiteCloud Plus license or a higher Service Tier help? Based on my understanding of these things I don't think it would - but happy to be proven wrong. Any suggestions?

I think that with the standard field sets, after adding around 50 items, the performance decreases. You can even notice it without any custom module/extension. Probably you could just try to optimize the field sets and just return the minimum required fields, there is an article related to that in the developers portal.

Yeah, I've tried to reduce the standard field sets, but I could only get away with removing about 3-5 from the order field set, all the others I need for it to function correctly.

Depending on the site, 50-100 lines per order is about the soft limit for orders because of performance. For 200 lines, we would expect it to be very slow. There's no real solution for this. It's something we're aware of but there isn't much we can do without significantly rearchitecting the way 'live' sales orders are handled. What I have seen some customers do is either: 1. Use the quote to sales order functionality, as I believe quotes can handle more lines than live sales orders 2. Create a custom service that allows the customer to upload a CSV that converts it to a sales order in the backend, completely sidestepping the checkout process. Both of these have their own additional issues as you're basically sidestepping the entire checkout functionality. And no, buying additional SCP licenses or a higher service tier will not help.

Thanks for the feedback @Steve Goldberg - I'll review with the client and see what option they feel would be best for them.