Why bill's approval status stays pending approval ...
# ask-stanley-ai
t
Why bill's approval status stays pending approval instead of changing to open when vendor is changed
c
AI generated answer (using internal Slack threads):
Based on the conversations, the issue of the bill's approval status staying as 'Pending Approval' instead of changing to 'Open' when the vendor is changed could be due to several reasons: 1. Workflow Configuration: The workflow might not be correctly configured to change the status to 'Open' upon approval. Ensure that the 'Set Field Value' action in the workflow is correctly set to change the status to 'Open' upon approval. 2. Approval Routings: Ensure that Approval Routings for vendor bills are enabled. You can check this under 'Set up Accounting -> Approval Routings tab'. 3. SuiteApproval's Approval Rule: Check the SuiteApproval's approval rule used in this context. There might be some conditions in the approval rules that are preventing the status from changing to 'Open'. 4. Default Behavior: It's also worth noting that once a bill has been approved, it might not be possible to change the Approval Status back to 'Pending Approval' natively in NetSuite. This field might be greyed out and uneditable, which could be the default behavior. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840939164
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.836345077
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835967839
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