Some logged in customers in MY ACCOUNT get an erro...
# suitecommercea
andrewm
02/22/2021, 5:52 PMSome logged in customers in MY ACCOUNT get an error 'Please check if fieldset is created' - where can I see logs to look for this error and try to resolve?
e
eminero
02/22/2021, 7:30 PMsetup > SuiteCommerce Advanced | Site Builder > SSP Applications > Look for the one associated to your domain. Your error seems to be the field set are not set on the setup website
a
andrewm
02/22/2021, 8:28 PMThanks, the Execution Log only shows errors from today. I need to go back a few weeks...is this possible - there is no date filter
andrewm
02/22/2021, 8:29 PMCurrent error show this but may be unrelated:
"`{\"userEvent\":null,\"internalId\":null,\"code\":\"ERR_WS_UNEXPECTED\",\"details\":\"Unexpected Error\",\"stackTrace\":{\"[Ljava.lang.String;\":[\"<anonymous>(ssp_libraries.js:7514)\",\"wrapFunctionWithEvents(ssp_libraries.js:5979)\",\"<anonymous>(ssp_libraries.js:1200)\",\"<anonymous>(ssp_libraries.js:1231)\",\"<anonymous>(ssp_libraries_ext.js:149)\"]},\"type\":\"nlobjError\",\"suppressNotification\":false}"`
c
Christopher Dembek
02/23/2021, 12:28 AMDid you have a sitebuilder website before a SuiteCommerce website? The customers that have encountered an error, do they have a different role assigned?
e
eminero
02/23/2021, 3:26 AM@andrewm go to customization > SuiteScript > Execution logs . There are filters by dates and scripts/deployments. There must be one associated to your SSP
a
andrewm
02/23/2021, 9:27 AM@Christopher Dembek Just SCA. Migrated from Elbrus to 2019.1.6 - same roles
andrewm
02/23/2021, 9:29 AM@eminero Thank you - I can still only see the same errors as posted above.
108 Views