Does anyone know how, if at all, to allow the pare...
# suitecommercem
Mike Hagan
02/05/2021, 3:24 PMDoes anyone know how, if at all, to allow the parent company to view all the invoices from their child accounts? We have several parent accounts that would like a single sign on in SuiteCommerce (on our website) and to be able to view all invoices for all of their other locations.
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Steve Goldberg
02/05/2021, 3:31 PMGenerally speaking this is supported through customer:contact relationships
Steve Goldberg
02/05/2021, 3:32 PMIf you have the customer record stored as business, say Acme Inc, then you can create contact records associated with that customer
Steve Goldberg
02/05/2021, 3:32 PMBut I don't know if that extends to the order history / invoice list
Steve Goldberg
02/05/2021, 3:32 PMIe you can see all orders in one place
Steve Goldberg
02/05/2021, 3:33 PMHave you looked into this: http://system.netsuite.com/app/help/helpcenter.nl?fid=section_1542387318.html ?
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Mike Hagan
02/05/2021, 3:38 PMWe have the same contacts under each account, however I believe they have different Passwords, which might be the issue.
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Steve Goldberg
02/05/2021, 3:38 PM🤔 credentials should not affect this
Steve Goldberg
02/05/2021, 3:38 PMContacts should not share passwords
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Mike Hagan
02/05/2021, 3:38 PMI did look at the help topic, however it only discusses the shared shopping cart.
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Steve Goldberg
02/05/2021, 3:39 PMWell it was the bit at the bottom of that page I was referring to
Steve Goldberg
02/05/2021, 3:40 PMThe fact that it is possible to see who the order creator is but it looks like it is not soemthing that can be seen in My Account
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Mike Hagan
02/05/2021, 3:41 PMok, thanks
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