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Hello, I’m getting a 403 error on the page. The we...
# suitecommerce
l
LC
12/04/2020, 4:17 PM
Hello, I’m getting a 403 error on the page. The website has the Threads theme and is SuiteCommerce Standard. Anyone reported something similar?
s
Steve Goldberg
12/04/2020, 4:32 PM
What page? What are you doing?
l
LC
12/04/2020, 4:37 PM
The website in general is showing a 403 error . Earlier it was showing the error below, and I disable the product comparison extension to fix that.
LC
12/04/2020, 4:37 PM
message has been deleted
LC
12/04/2020, 4:38 PM
and after I disable that Product Comparison extension it started showing up the 403 error.
s
Steve Goldberg
12/04/2020, 4:40 PM
Are your extensions up to date? Both bundles and activations?
l
LC
12/04/2020, 4:42 PM
Yes, everything is updated. Should we create a case support to address the problem?
s
Steve Goldberg
12/04/2020, 4:42 PM
Well I think so, getting a 403 if a serious problem especially if you don't know what's causing it
l
LC
12/04/2020, 4:46 PM
yeah, I’ll do that . Thanks
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