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Here is the screen shot of the error
# suitecommerce
d
Durgasree
12/02/2020, 4:14 PM
Here is the screen shot of the error
m
Mohammad Sharaf Ali
12/02/2020, 7:11 PM
Have you checked the payment event logs for further details?
s
Santiago
12/02/2020, 9:20 PM
Check if in the Setup Website you have the PROCESS AN ONLINE PAYMENT WITH SALES ORDER CREATION checkbox checked. This could be causing the error
d
Durgasree
12/03/2020, 6:51 AM
The checkbox is checked but it got me thinking as we are trying in sandbox could that checkbox be causing the issue?
m
Mohammad Sharaf Ali
12/03/2020, 7:12 AM
That check does only an authorization and not any real capture of funds. Funds will move when you bill from NetSuite.
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