hey guys, any idea if I can cancel an extension ac...
# suitecommercer
Ross Orr
11/13/2020, 4:23 PMhey guys, any idea if I can cancel an extension activation if its 'stuck' on pending?
Ross Orr
11/13/2020, 4:27 PMnevermind, apparently it will timeout after an hour in a pending state, so it sorted itself out
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Steve Goldberg
11/13/2020, 4:27 PMFind the activation record in SC ExtMech To Process list and set its status to ERROR, then go back and try to activate it again
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Ross Orr
11/13/2020, 5:20 PMhey, so it happened again, and I did what you said here, and now I get this when I access the extension manager: {"header":{"status":{"code":"ERROR"},"message":"Cannot read property \"type\" from undefined","extra_data":{},"error_code":"TypeError"}}
Ross Orr
11/13/2020, 5:26 PM{{Ross visibly sweating}}
Ross Orr
11/13/2020, 5:38 PM@Steve Goldberg would definitely appreciate your input at some point, am I screwed? lol
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Mohammad Sharaf Ali
11/13/2020, 7:36 PMs
Steve Goldberg
11/17/2020, 2:19 PM@Ross Orr Sorry, I went on PTO. Are you still sweating?
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Ross Orr
11/17/2020, 8:17 PMlol. no I got through that one man, thanks for reaching out.
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