Hello guys, i'm having a issue when customers place order at webstore, for some reason the address is getting remove from the customer address book, this only happens when you create the order from webstore, ui works perfect, there's no script doing anything like this at our system. anyone have a clue or suggestion? Thank you
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PabloZ
11/02/2020, 6:01 PM
Look for “removePaypal” in the ssp code
PabloZ
11/02/2020, 6:02 PM
there’s a code (that behaves differently depending on the version) that does some address cleaning after submission.
PabloZ
11/02/2020, 6:02 PM
Some versions looks on if the address has a phone
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Mohammad Sharaf Ali
11/03/2020, 3:23 PM
Just uncheck
Remove PayPal Addresses
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PabloZ
11/03/2020, 3:24 PM
Depends on the version! but yes it’s a possible solution.
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David B
11/03/2020, 9:11 PM
Thanks for asking/answering this one. Was absolutely unable to replicate the issue, so haven't known what to look for as of yet