My question has always been ... 'Why do people use...
# suitecommerced
darrenhillconsulting
10/28/2020, 1:33 AMMy question has always been ... 'Why do people use SuiteCommerce?'
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Gordon Truslove
10/28/2020, 9:21 AMReal time live integration into NetSuite. Real time stock. B2B featured. Customisation. Config. Multi country. Multi Lang. Multi subsidiary. Multi currency. All good stuff. There’s bad stuff as well though but best not mention that in a sales pitch :)
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Dominic B
10/28/2020, 9:23 AMWe're facing the dilemma whether to switch to SCA at the moment (currently on SiteBuilder) and the main attraction is direct integration and realtime data sync. We've run a large integration over web services in the past and the interface was a continual nightmare.
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darrenhillconsulting
10/28/2020, 12:52 PMIf e-commerce if critical to your business, why not use best-in-class like Shopify, etc. (I'm not affiliated with any of them). If you're going to spend time/money on setting up SCA, Shopify, etc ... why not end up with a solution that includes the best of both worlds. Head scratcher for me
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Steve Goldberg
10/28/2020, 1:00 PMJust my personal opinion, but if ecommerce is critical to your business, there's more to it then just having a single component being 'best in class'. The NetSuite selling point is all about Suiteness -- buyng individual components that you consider the best and then trying to get them all fit together is going to be a costly headache. Buying commerce from the same people who do all your other business software means that you don't have to worry about integrating it, you don't have to worry about data silos, you don't have to worry about who to call when something goes wrong, and you should end up saving time and money over its lifetime. All of those things are just important to ecommerce.
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darrenhillconsulting
10/28/2020, 1:24 PMBelieve me @Steve Goldberg, I love the NetSuite koolaid and drink it all day (and night it seems). I feel sometimes NetSuite reaches out too far to do everything, and SCA is an example. It's the one and only vertical our practice avoids when engaging a new customer. I normally refrain from posting opinions like this, and this will likely be my last ...
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Steve Goldberg
10/28/2020, 1:26 PMI'm happy to receive criticism of our products. I'm not going to tell you that we do everything is 100% perfect, so if you have specific things you want to say then you can say to them to me (if you don't want it to do it here, I'm happy to chat over DM or email).
Steve Goldberg
10/28/2020, 1:27 PMMy point is that 'bestness' is subjective to the customer. If you think Shopify should always be the default position then I'd like to know why, because I think there are a number of things we do better than Shopify, so it would make sense to take a more nuanced position.
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Dominic B
10/28/2020, 2:02 PMWe can take 5 figure order volumes in a week. At the other end, we can fulfil over 1m items a month. Shopify can no doubt provide a platform which can handle that sort of volume, but I suspect any integration from there to Netsuite will always struggle. Using an integrated web platform, you lose all the risk of the connector failing.
Dominic B
10/28/2020, 2:05 PMAs you get into more advanced marketing features, it also becomes increasingly difficult and complex with an external platform. Personalization in Shopify is never going to match a native platform. Not sure how slick SCA is these days with things like this, but you have the scope to extend as you see fit, using your own live product and customer data.
Dominic B
10/28/2020, 2:11 PMPersonally, I wish Netsuite would just offer the option of a chunk of webspace and a generic script environment with an API.
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darrenhillconsulting
10/28/2020, 3:01 PMHappy to here success stories for sure ...
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