Hi all, When I updated item badge extension to 1.1...
# suitecommerce
k
Hi all, When I updated item badge extension to 1.1.2 PDP page and PLP page is showing permission not allowed screen instead of products. I am not sure if this issue is related to item badge extension, but anyway it worked fine before I update extension Can anyone experienced this kind of issue before?
s
What happens if you deactivate the extension and then refresh the page?
k
I just tried but it is same as before
Do you have any idea about this issue?
s
I mean, it's hard to say without more information. You should look at the script / SSP application logs and see what exactly is causing the permission error
k
I can’t see any error logs on SSP applications
It’s weird, though
What I am trying to do is that deactivate extensions one by one to get the which extension has the issue
I just wanted to know if you have experienced this kind of issue before
s
OK, well the answer is yes but not on the PLP. It will happen when your current user requests record, usually through a service, that the user does not have access to. There's usually a good reason for it
For example, it will happen if you have improperly set up store locator and you try to visit a page for a store
Because anonymous users do not typically have access to the location records, so the service accessing those records need to have their permissions elevated
But I have no idea why it's happening on the PLP; it really depends on what customisations you have
k
Thanks, Steve
I just knew that some of my customizations having issue on it
because when I deactivate all custom extensions, it works fine
s
OK, I would focus on ones that request record data
Specifically records outside of the typical scope of a shopper