We have been receiving a few hundred fraudulent gi...
# suitecommerce
l
We have been receiving a few hundred fraudulent gift certificate orders over the last few days through our sca site that are really strange. There is a different customer for each order, with random strings for the name and email address, like
<mailto:TKhTBAz1265@gmail.com|TKhTBAz1265@gmail.com>
. Each uses a different credit card and address, there is no IP address recorded, and the weirdest thing is that the required gift card fields are not filled out. Has anyone else seen this or know what’s going on?
s
Please raise a support case.
l
Ok, will do!
s
I can't make guarantees about the actions we can take, but we want to know if there is fraud happening on the platform!
l
Noted! Thanks for the response. Hopefully we can figure something out.