I just got off the phone with support about the de...
# suitecommerce
w
I just got off the phone with support about the defect I listed here a few days ago. They have marked it as a U4, which is entirely too long for my website, as we use matrix items extensively. Please, if anyone else uses matrix items with images that change based on options selected, attach yourself to DEFECT# 592002, so that we can get this resolved more quickly.
f
I´ve seen this issue already
I am afraid support may have created a duplicate. I will check
If it´s the same issue I am thinking on, it is likely to be included on the next e-fix
w
That's good news. Any time frame available? I asked how many customers were already attached to the defect#, and she said 3.
f
sorry, I can not discuss timeframes, but it should be less than what you were told it will take to resolve the one your case is attached to
@wes_w you can contact support and ask them if they can check if your problem matches the problem reported in issue 591674
just saw your following post :-)
w
@Flo Meilan Is there a fix in the new version for the search results having a transparent background?
f
yes, there is a fix on the latest version of Summit managed Theme (version 3.0.1)
w
Hmm, we use Threads.
f
Let me check if the fix was applied on all themes, the issue reported by a customer is specifically on Summit
It has only been applied on summit, horizon and posh 3.01 yet
the other 3 themes will be released in july
w
Thanks Flo. Will I need to enable Payment Instruments to use the updated Threads theme when it is available?
f
No, there is no need to, it should be optional
w
Great! Thanks!
k
@wes_w has there been any update to this defect? I think we have the same issue…when selecting various options, after the first selection, going back and forth between options we only see the last image and no alternate views.
w
@kkennedydesign Yes, it was fixed in SC 2020.1.4
k
ok - we must not be upgrades to that version yet
(thanks)
w
Did you attach to the defect? They should push it for you.
k
We did not…just found the issue today….recalled seeing something here in slack and found your post. I see that there is an update available for the bundle so that could be it.