partial application of customer deposit
# ask-stanley-ai
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partial application of customer deposit
c
AI generated answer (using internal Slack threads):
In NetSuite, the process of applying customer deposits can be done in two ways: through "Apply Payments" or "Record Customer Deposit". The difference between the two lies in the customer's balance. If the customer has some balance, you can use the "Apply Payments" method. On the other hand, if the customer has no balance and you need to keep money on the customer's account (for instance, if you require a deposit before you begin work), you would use the "Record Customer Deposit" method. If you have a lot of customer deposits that have not been applied to invoices, you might need to use a script to automate the process. However, it's recommended to investigate why these customer deposits are being left unapplied to address the problem at its source. When it comes to applying a deposit placed against a customer's account to a new sales order for that customer, it's not possible if that deposit was already applied to a sales order. You would first need to clear that initial deposit, and then you can create a new sales order and deposit. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830016375
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828077674
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825296104
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