i am trying to edit a Sales Order form, and on the list of fields to show/hide, the LOCATION and the SALES REP fields are not checked (so they don’t show), but they are also DISABLED so that I can’t turn them on to show. I have no idea how this can be. Any thoughts?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** The issue you're experiencing with the LOCATION and SALES REP fields being disabled on your Sales Order form could be due to a few reasons: 1. Form Customization: Ensure you're editing the correct form. Go to the Sales Order, hover over Customize on the top right, and click Customize Form. Check if the fields are enabled here. 2. Team Selling: If the SALES REP field is not visible, it could be due to the Team Selling feature not being enabled. You can check this by going to Setup > Company > Enable Features > CRM and see if Team Selling is checked. 3. Mandatory Fields: If the LOCATION field is mandatory, it could be due to a system setting or a workflow that is making it required. Check your workflows and system settings to see if this is the case. 4. Configuration and Nexus: Some fields on the Sales Order form are configuration and nexus based. If these settings are not correctly configured, it could cause certain fields to not appear. Remember to save any changes you make during this process. If the issue persists, it might be due to a more complex configuration issue or a bug.