Hi All,
when i click the Review and PlaceOrder But...
# suitecommerceg
Geetha
05/25/2020, 11:57 AMHi All,
when i click the Review and PlaceOrder Button in Quote,it redirects to blank page and the quotation is not getting submitted. SSP shows Error like
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PabloZ
05/25/2020, 12:50 PMNot 100% sure if your quote error is related to extensions. Those errors don't necesarely point to anything particular in quotes.
You might want to start by trying the quote process with no extensions on.
Then, if it works, well, then yes it's on the extensions.
Not sure about the bundler error message, however, i suspect that the other error, the one about almond, is because you have a third party that has an unnamed define.
PabloZ
05/25/2020, 12:52 PMan unnamed define is very common on third party libraries... search those third parties for 'define(' string and look. if it's that, then you might be able to fix it by hacking the library (😐) and naming the define by adding its name as first parameter.
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Geetha
05/25/2020, 1:08 PMi have tried with source bundle also,still getting same issue.
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PabloZ
05/25/2020, 1:14 PMthen the SSP_LIBRARIES_EXT errors are not the issue most likely
PabloZ
05/25/2020, 1:14 PMjust red herrings
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Geetha
05/25/2020, 1:24 PMthen the issue is in source bunle third party libararies?
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PabloZ
05/25/2020, 1:29 PMif you tested the SRC SSP with no extensions deployed, and it's giving you issues on the same page, my best guess is it's either a problem with:
• User events in the quote record
• Account configuration (forms, permissions)
• (rarely) an edge case on your account setup that sca doesn't handle well.
And it's not a problem of one of the errors that you see there in the log, which point to SSP_LIBRARIES_EXT - ext for extensions. Those logs are issues in extension loading but they seem not to be the problem since you're telling me quotes fail anyway without them.
PabloZ
05/25/2020, 1:30 PMhave you checked the service response when you hit submit, and the JS console in the frontend?
PabloZ
05/25/2020, 1:34 PMOh... is it a 19.2 or 20.1???
PabloZ
05/25/2020, 1:34 PMThen the logs for the error might be in the ss2 SSP
PabloZ
05/25/2020, 1:34 PMBecause cases were migrated in 19.2 to a SuiteScript 2.0 SSP
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Geetha
05/25/2020, 1:37 PMits 19.2
Geetha
05/25/2020, 1:39 PMi have checked in SS2 also, i didn't get any errors..and Quotes has in Suitescript 1.0 right?
Geetha
05/25/2020, 1:40 PMi am getting front end console like
Geetha
05/25/2020, 1:41 PMServices is not showing any errors
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PabloZ
05/25/2020, 1:45 PMSorry, brain fart, confused quotes with cases for a second.
PabloZ
05/25/2020, 1:46 PMWhat's the response of the service when you hit submit?
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Geetha
05/25/2020, 1:55 PMmessage has been deleted
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PabloZ
05/25/2020, 2:18 PMYou seem to be having a frontend issue
PabloZ
05/25/2020, 2:19 PMcan you load the main src locally and get a better error stack?
PabloZ
05/25/2020, 2:19 PMrenderModule is a function found on the payment method selector module
PabloZ
05/25/2020, 2:19 PMyou might want to check payment settings? not sure what could be wrong
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Geetha
05/25/2020, 2:24 PMi have tested in both src and dev bundles,getting same issue
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PabloZ
05/25/2020, 2:27 PMi meant you run gulp local so you can see the JS stack properly instead of minified code
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Geetha
05/25/2020, 2:35 PMOkay @PabloZ...i will try..thanks for your suggestions
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PabloZ
05/25/2020, 2:36 PMYou're welcome. Again, i (now) think it might have just something to do with payment method setup which makes SCA fail.
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Geetha
05/25/2020, 2:40 PMIf payment method setup fails,then normal saleorders also will get same issue right..but its getting placed sucessfully.
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