Company I'm at is hiring for a Solutions Designer, please note the requirements below (GMT +/- 3 hours, solid Ecommerce experience, genuinely comfortable and capable when dealing directly with clients). Netsuite is only part of the picture - experience working directky with ecomm brands is key. Genuinely an exceptional place to work and great pay/benefits. DM me any questions or how to apply:
🎯 £56,700 - £77,962 OTE
➡️ £42,000 - £57,750 base salary
✨ Wicked benefits
🌍 Based in GMT +/- 3 hours
🧑 Reports to Senior Solution Designer
# 🔎 What we're looking for
Join our fully remote team as a Solution Designer to design and deliver great solutions to our growing list of customers.
You’ll be owning the implementation of data integrations between major back office systems for fast-growing eCommerce brands worldwide. Your main responsibility is to understand customer requirements and implement them with our development team.
This role is looking at either a Solution Designer or Senior Solution Designer position.
# 📋 Your responsibilities
- Solving complex system problems for some of the fastest-growing retailers in the world.
- Running workshops with clients to draw out their requirements from our integration platform.
- Writing high-quality, detailed specifications for client projects.
- Producing process flows and system diagrams to document rich and/or complicated technical information in its most easily understandable form.
- Working with our pre-sales and development teams to estimate project costs.
- Working with our development team and our clients through projects to deliver the solution, including managing any required changes to the solution.
- Contributing to the continual improvement of HighCohesion’s business processes.
- Overseeing go-lives to guarantee a ‘smooth landing’ for our clients after they cut over to our platform.
- Conducting project retrospectives to extract valuable learnings from each project, which can then be fed back into your personal development, our process improvement, or other areas of our business.
- Work with your team members to plan and manage the workload across the team.
- Building close professional relationships with your customer contacts.
- Deliver against a number of company ‘OKRs’ (objectives and key results) each financial year.
# 💯 Your qualifications
Required
- Recent ecommerce integrations experience.
- Specialist knowledge of ERP (ideally Netsuite), WMS and accounting systems.
- Prior experience as a Solution Designer, Functional Consultant or Solution Designer for B2B software.
Desirable
- Demonstrable examples of where you’ve used AI to augment your role.
- Specialist knowledge of Shopify.
- Airtable experience and expertise.
- Experience working for an ecommerce business, or agency in the eCommerce sector.
- Project management experience.
- Strong verbal and written communication skills.
# 🧠 You
- Strong collaborator who can build relationships in a global and remote environment.
- Self-motivated to deliver against agreed timescales amongst competing priorities.
- Proud of the work you do and champion your customers both internally and externally.
- Can positively challenge the status quo and can drive change in our practices with well-reasoned arguments and a 'strong opinion, weakly held' mentality.
- A natural problem solver, capable of designing and using creative solutions.
- Known for exceptional attention to detail and being the person that thinks of things that others haven’t.
- Passionate about technology - you stay ahead of industry trends and developments.
- Bring empathy to every interaction.
- Tenacious.
# 🫶 Benefits*
- 27 days annual leave + an extra day for your birthday
- 7.5% employer / 4% employee contribution pension scheme
- Private health insurance for you and your immediate family members
- Life insurance cover of up to £200k cover
- Discretionary bonus scheme (last year at 15% of base salary)
- Enhanced maternity cover - 16 weeks at full pay
- Enhanced paternity cover - 6 weeks at full pay
- Parental Support Allowance - £5,000 annual allowance per family until child(ren) reaches school age
- Career break opportunities
- Company-facilitated in-person events 2-3 times per year
- Training budget of up to £2,000 per year
- Macbook Pro/or similar, remote working setup allowance
- Fully remote role with encouragement to work from abroad
- Wellness Allowance - £500 towards health or wellness activities
*(for UK FTEs - these may differ in other locales)