How can I have the shipping cost not empty out after changes to a sales order?

AI generated answer (using internal Slack threads):

To prevent the shipping cost from emptying out after changes to a sales order, you can use the

shippingcostoverridden

field in NetSuite. This field allows you to override the default behavior of NetSuite which automatically calculates and updates the shipping cost. Here's a general approach to achieve this: 1. Create a User Event Script or a Workflow that triggers on the

beforeSubmit

event of the Sales Order record. 2. In this script or workflow, check if the shipping cost has been manually entered or updated. 3. If it has, set the

shippingcostoverridden

field to

true

. This will tell NetSuite that the shipping cost has been manually set and should not be recalculated. Please note that this is a general approach and might need to be adjusted based on your specific business requirements and NetSuite setup. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******