how to configure reply to email address for the emails sent via workflows

AI generated answer (using internal Slack threads):

To configure the reply-to email address for emails sent via workflows in NetSuite, you need to set up your domain correctly in NetSuite. This can be done by setting up a "domain key" under Setup > Company > Email Preferences. After setting up the domain key, you may need to wait a few hours (possibly up to 24 hours) for the changes to take effect. Once this setup is complete, the sender email address will be the actual email address of your internal email, rather than a default NetSuite email address. If you want to send a copy of the automated workflow emails to the sender's email, you can create a workflow field to store the sending email address. When you send out the email, use the workflow field as part of the emails being sent. In the CC field, you can use

{user.email}

to trigger this. Then, on your Email Action, you can use

CC: {custworkflow_your_workflow_email_id}

. If you want to make the email address that sends automatic emails for transactions a specific email, but when an employee manually goes in and clicks the email button it sends from their email address, you can use a workflow or a saved search to achieve this. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******