My SCA website (testing site) is being problematic. Home page loads fine. But as soon as I click Shop or Shop Now, it throws 500 - Internal Server Error. The site was up and running a month ago when I last checked. Here's a screen-shot:
Nik
03/11/2020, 5:56 PM
@Steve Goldberg Do you have any idea of why this could be happening.
s
Steve Goldberg
03/11/2020, 5:59 PM
The screenshot is low res but it looks like you're having trouble with the items API. If you look at the response from the API, it should give you an explanation for what happened (there might also be something in the SSP application log too). A simple place to start would be to rebuild the search index.
n
Nik
03/11/2020, 6:05 PM
The response from the items API is throwing a 500 internal server error. I did place a cache invalidation request and have rebuild the search index. No luck so far. Haven't looked into the ssp logs yet. Will dig in the rabbit hole.
p
PabloZ
03/11/2020, 6:08 PM
It's fixed now, right? 😄
PabloZ
03/11/2020, 6:09 PM
works for me
n
Nik
03/11/2020, 6:14 PM
Yeah. It just got fixed. I did place a second request for search index rebuild. It affected 0 records but apparently did the trick somehow.
Thanks for your help brothers. 👍🏻