How to identify an active subscription information...
# ask-stanley-ai
n
How to identify an active subscription information from a sales order or customer?
c
AI generated answer (using internal Slack threads):
To identify an active subscription information from a sales order or customer, you would need to navigate to the related records subtab on the sales order or customer record. Here, you should be able to see any linked subscription records. However, it's important to note that this information might not be readily available depending on your NetSuite setup. If you have the SuiteBilling module enabled, you should be able to see a 'Subscriptions' subtab on the customer record. This subtab will list all active subscriptions for that customer. If you don't have SuiteBilling, you might need to create a custom field or record to track this information. You can then use SuiteScript or SuiteFlow to update this field whenever a sales order is created or updated. For example, you could create a custom field on the sales order record to store the subscription ID. Then, whenever a sales order is created or updated, you could use a SuiteScript or SuiteFlow to search for any active subscriptions linked to the customer and update the custom field with the subscription ID. Here's a sample SuiteScript code that demonstrates this:
Copy code
javascript
var salesOrderId = '123'; // replace with your sales order ID
var salesOrderRecord = nlapiLoadRecord('salesorder', salesOrderId);

var customerId = salesOrderRecord.getFieldValue('entity');
var filters = [
    new nlobjSearchFilter('custrecord_customer', null, 'anyof', customerId),
    new nlobjSearchFilter('custrecord_status', null, 'anyof', 'Active')
];

var columns = [
    new nlobjSearchColumn('custrecord_subscription_id')
];

var searchResults = nlapiSearchRecord('customrecord_subscriptions', null, filters, columns);

if (searchResults && searchResults.length > 0) {
    var subscriptionId = searchResults[0].getValue('custrecord_subscription_id');
    salesOrderRecord.setFieldValue('custbody_subscription_id', subscriptionId);
    nlapiSubmitRecord(salesOrderRecord);
}
This script loads a sales order record, gets the customer ID from the sales order, and then performs a search for any active subscriptions linked to the customer. If it finds any active subscriptions, it updates the custom field on the sales order with the subscription ID. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819495797
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.806712866
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805455208
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