I'm running into a weird issue and I am not sure w...
# suitescriptc
creece
06/25/2025, 4:23 PMI'm running into a weird issue and I am not sure what's going on...maybe someone has run into this? We did a SB refresh on an account and wanted to update them to the latest version of our app in SB. In SB, the SuiteApp store is saying that they have the latest version, but if you look at the installed SuiteApps, its clearly on a prior version via the versioning number. Using our latest version, I can't deploy to SB (via SDF) due to the app being installed from the SuiteApp store in PROD and then a refresh (which makes sense) but why would the SuiteApp store think the latest is installed? Typically you could just update them via the SuiteApp store in SB but its like its confused itself on which app version its on.
creece
06/25/2025, 8:07 PMOpening a support ticket and will update in case anyone else runs into this. It's support so who knows how long it'll take.
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Bryan Miller
06/25/2025, 11:08 PMI've run into a situation where the Suiteapp store says I have an app installed that I do not and won't allow me to install because of that. 2 Weeks and a defect later an engineer fixed in 10 minutes!
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creece
06/26/2025, 7:11 AMIt def looks like a netsuite bug just gotta see what support says
creece
06/26/2025, 9:24 PMNetSuite confirmed it's a bug on their end so if anyone runs into this then support should have an issue now. No idea when it'll get resolved.
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