Advanced pdf template is showing a rainbow question mark in there. What is the reason for this

AI generated answer (using internal Slack threads):

The rainbow question mark appearing in your Advanced PDF template is likely due to an issue with the image file you're trying to display. This can happen if the image file is not found, not accessible, or not supported by the PDF rendering engine. Here are a few things you can check: 1. Image URL: Make sure the URL of the image is correct and accessible. If the image is hosted on an external server, ensure that the server is up and running and the image URL is publicly accessible. 2. Image Format: Check the format of your image. The PDF rendering engine might not support certain image formats. Try using widely supported formats like JPEG or PNG. 3. Image Tag: Check your image tag in the HTML. Make sure it's correctly formatted and the image URL is correctly placed in the

src

attribute. 4. Template Code: There might be an issue with the template code. Even though you mentioned that there's no error in the PDF template, it's worth double-checking. A small typo or misplaced tag can cause issues. Remember, these are just possible causes. The exact issue might vary based on your specific situation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******