Hi All, I'm using 2019.2.2 base source bundle and also I have deployed SS2 application to domain and website as well. I'm seeing below error when I'm trying to click on the case button in Myaccount. Does anyone encounters the same Issue?

Hello, We ran into a similar problem. What we did was extend (old-school customization) the Case's Models/Collections and point the url or urlRoot to the SuiteScript 1.0 version of the Services. Below are the changes we made, in this format: "*.ts File*" --> "Change Made" Case.Collection --> CaseCollection.prototype.url = 'services/Case.Service.ss'; Case.Fields.Model --> CaseFieldsModel.prototype.urlRoot = 'services/Case.Fields.Service.ss'; Case.Model --> 'services/Case.Service.ss'; Hope this helps

@Guillermo Villa and @Charan This is not a best practice, in fact in next version we are removing the suitescript 1.0 version of that service.

Hi @Flo! Happy new year 🙂 Thanks for the heads-up. Also, if you happen to be able to reproduce it, could you please give us some info on how you'd tackle the problem?

Hi @Guillermo Villa I have already fixed this issue. It's working fine now. All you need to is create SS2 custom application and attach it to domain and the site. It's working fine now for me.

Hi Guille. I was not able to reproduce it, but please create a support case with the specific steps to recreate the problem and once it´s passed to an issue we will investigate it.