We have a zero dollar invoice from 434 days ago th...
# generals
screnshaw
10/12/2022, 2:16 PMWe have a zero dollar invoice from 434 days ago that is marked as paid in full. However, on the customer, they have days over due, 434. Is there a way to clear this? I mean, the invoice is in paid in full, because it is a zero dollar invoice
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Peter Bertelsen
10/12/2022, 2:17 PMtry making a payment of 0$ that applies to it
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screnshaw
10/12/2022, 2:28 PMDoesn't show up for "accept payment" if it is zero dollar
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Peter Bertelsen
10/12/2022, 2:30 PMmaybe you can force it in a csv upload
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screnshaw
10/12/2022, 2:44 PMMan, this is annoying netsuite
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Luis
10/12/2022, 2:46 PMWhere is it showing as due for 434 days? In the Customer record?
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screnshaw
10/12/2022, 2:47 PMYup. On the customer record
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eblackey
10/12/2022, 2:55 PMAre you still able to edit this invoice or is it in a closed period?
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screnshaw
10/12/2022, 2:56 PMit is in a closed period unfortunately. We can open the period, but it'd be a pain
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eblackey
10/12/2022, 2:57 PMYeah, I figured.
eblackey
10/12/2022, 2:58 PMCurious if it was at one point not zero dollar and then was edited later to be zero dollar.
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screnshaw
10/13/2022, 12:59 PMPossibly. It has a discount for the same amount of the order.
screnshaw
10/13/2022, 12:59 PMThus making it 0.